It’s not what you know – it’s what you know, and who you know
At Edison Ives we’ve built up decades of experience and a network of specialist underwriter contacts from London to Leeds. We have access to ‘broker only’ markets, niche markets, major markets, and specialist underwriting agencies.
We’re an independent business, supporting other independent businesses
We’re a ‘different’ kind of insurance broker and we support other small and medium sized businesses wherever possible. Although commercial insurance is our specialism, we have built up a strong network of other expert businesses, who offer support from marketing to merchandise, cyber security to accounting, which we can plug you into.
We know all our customers
When you deal with Edison Ives you will get a dedicated account manager. This will be the same person that arranges your quotation, your renewal and should the worst happen project manage your claim. All our account managers have a cap on how many clients they deal with to ensure that our personal service isn’t lost.
Things you will never hear at Edison Ives
“Please press 1 for claims, 2 for new business… Press 3 if you haven’t received your meerkat”.
“Please hold, your call is important to us….”.
“You are number 21 in the queue. The average wait time is 27 minutes”
Quite simply we’re not a call centre, you get our direct email addresses and phone numbers.
Innovation is at our core. In fact, our name Edison Ives is in homage to Thomas Edison, and Sir Jonathan Paul Ive, the chief designer at Apple and behind many of their iconic designs. Although insurance is still a traditional sector, we develop innovative products, services and solutions to ensure our clients benefit from a great price and a great service.
We like a challenge
We’re happy to deal with companies in unusual occupations, new ventures, companies with previous claims issues, emerging sectors, companies with a high cyber/crime exposure, customers that have been declined insurance or had insurance cancelled.
Independent, proud and unique
We’re different and that’s the way we like it.
We’re not a call centre and we’re not an old-fashioned insurance broker. We sit in the middle… on our own. We have embraced technology and streamlined our processes, but the business is also built on a foundation of offering great customer service.
We are based in the thriving city centre of Leeds and that’s where we are staying. We are active in the local networking community which really helps with understanding other business sectors, their needs and their industry specific challenges. We are also a member of the West & North Yorkshire Chamber of Commerce.
Who we help
We offer the A-Z of commercial solutions, but what we really specialise is in providing insurance for unique businesses. Insurers often have a ‘one size fits all’ approach but as businesses diversify, they are often shoe horned onto the wrong policy, meaning that only part of their business is insured. Unfortunately, most business only find this out when they have a claim.
At Edison Ives we ensure that you have the right cover in place and the insurers understand what your business does. We always conduct a full insurance review to offer you peace of mind and we will work hard to try and save you money.
Your pride and joy
Are you proud of your business? Have you worked hard to get where you are? Have you overcome challenges and adversity? If so, why risk losing your pride and joy due to having the wrong insurance.
Recent research from Aviva, shows that only 1 in 5 small businesses felt that they had the right level of insurance coverage in place. In addition, they also audited several SME businesses and discovered that they were under insured by an average of £486,000. As you can see if the worst happens, those businesses will be severely out of pocket, and possibly struggle to resurrect their businesses.
It is important to understand how under insurance can affect you as insurers will normally apply the ‘average clause’ to any claim settlements. For example, if you insure your business premises for £100,000 and the real value is £200,000, you will have only insured it for 50% of the real value. If you later need to claim for damage for worth £10,000, your insurer will only pay you for the proportion of the loss that the insurer has insured – which is 50% and £5,000 in this example.
You’re at the centre of our business
We arrange your insurance as if it was for our business. When we make a decision we always consider how this will benefit you. Everything that we have created is to make sure you are protected, you receive a great service, and pay a great price for your insurance.