Insurance for Care Homes – What You Need To Know!

Insurance for Care Homes

Care homes cannot afford disruption to their business and neither can your patients and residents. As the owner or manager of a care home, you are responsible for ensuring your business remains open so it can continue to offer quality care to those who need it.

Your care home’s viability can be seriously threatened by rising costs, shrinking occupancy levels and a constrained staffing environment. With these hazards hampering your profitability, one disaster could unfortunately close your care home’s doors for good.

Protect Your Business

Purchasing insurance for care homes should protect your business against insurable hazards, and keep your doors open in the face of a worst case scenario. We work with our clients to craft the perfect bespoke package for their business.

Please be aware there are minimum insurance requirements set out by the Care Quality Commission (CQC), the Care and Social Services Inspectorate in Wales, the Care Inspectorate in Scotland.

Care Home Cover

Property and Contents

Property damage cover typically includes a wide range of protection for buildings and contents. All care homes should consider insuring the full replacement value of buildings and equipment to make sure they are adequately insured.

Business Interruption

It is essential for care homes to possess business interruption (BI) insurance, which should cover the loss of profits resulting from an insurable peril. BI policies recoup lost profits so your care home can be back up and running and not financially impacted. Your BI policy will probably correspond to the perils insured under your property or material damage policy.

You need to be sure to choose an appropriate maximum indemnity period for your BI policy—your maximum indemnity period is the time you expect it will take to bring your care home back to full operation. Care home operators tend to underestimate the time they will need, so choose carefully. Insurers generally offer 12, 24 and 36 month indemnity periods.

Liabilities

Being responsible for the well-being of your patients, guests and employees exposes your care home to a barrage of liabilities every day. One little slip-up, as innocent as it may be, can lead to a large claim. To cover this constant exposure, insurers offer care homes several different liability policies, including: Employers’ liability, Public liability, Products liability and Malpractice liability.

Contact Edison Ives Insurance Solutions today or call on 0113 3904646 for more information.

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Quick Guide

Care Home Insurance: Liabilities Guide

Being responsible for the well-being of your patients, guests and employees exposes your care home to a barrage of liabilities every day. One little slip-up, as innocent as it may be, can lead to a large claim. To cover this constant exposure, insurers offer care homes several different liability policies, including:

  • Employers’ liability is compulsory for all businesses in the United Kingdom with employees. It covers your liability for employees’ bodily injury or diseases generated by their employment.
  • Public liability protects you in the event of any third-party injury or property damage arising from the business. This cover is essential, as you will most likely have members of the public visiting their family members who are patients.
  • Products liability covers you for damages, claimants’ costs and your own costs for accidental injury or damage caused by supplying products. This could encompass food or medical products.
  • Malpractice liability is available as a separate policy. It covers your legal liability for accidental injury or illness caused by errors or omissions when providing professional medical services.

Our Clients Rate Us

Fantastic service

Fantastic service from Maria and Ged at Edison Ives. Professional, friendly and courteous service, well done!

Chris Phillips
Great for start-up businesses

Amazing service. Quick and reliable help. Great for start-up businesses. Professional and very helpful staff. Will be back for sure. Strongly recommend.

Grazyna Marlewska
Everyone is so helpful

Would highly recommend Edison Ives, we have been working with them for our own policies as well as policies for clients. Everyone is so helpful. We recently needed an office insurance policy and Tim arranged for this to be sorted the same day for us. Thanks again!

Katie Johnston
Brilliant from the go

I spoke to Gobind Suryavansi who was brilliant from the go. I was pleasantly surprised with the amount of time he spent with me to ensure that the policy was tailored to my needs and that I understood what I was covered for. It was so refreshing speaking to a professional, who made the process so smooth and left me feeling very confident that I was covered in the event of a claim. Your a credit to the company and I will definitely be recommending you to my friends and family. Thanks again Gobind

Prep N Finish
Quality customer service

I have used Edison Ives twice in the past 6 months, dealing with Sarah Parnell, I have to say dealing with Sarah was a refreshing expereance based on dealings with other insurance Company's. Sarah is committed to Quality customer service and supplying the best product for the customer

Micheal Cranham
Specialist and very cost-effective

We have been working with Edison Ives for a couple of years now and have always been impressed with their focus on customer service. They have also managed to obtain specialist and very cost-effective cover, with innovative solutions to meet for our insurance needs. Highly recommended.

Japanese Knotweed Ltd
Fantastic experience

Fantastic experience with Edison Ives, and especially Gobind. Whereas most insurance brokers take days to get quotes in place, Edison Ives take a matter of hours. The whole process was simple, efficient and a very professional service. Would recommend to anyone.

James Aston
Efficient, professional and personable
Gobind has always been efficient, professional and personable when handling my insurance requirements. He is always happy to assist even if he does not initially secure the business
Edmund Parker
Very Professional

I dealt with Gobind for our Liability Insurance. He was very professional. Quick to reply with any queries. He made the whole process very easy.

Carla Davies
Very Helpful

Gobind was very helpful, he understood what I needed for my insurance and was very quick to get me the quote I was after.

Lindsey Hutchings
Extremely helpful and efficient

Extremely helpful and efficient - found me the cover I needed for a complex build project.

Sarah Louise
Significant cost savings

An incredible team. Fast responses to queries and full disclosure received from Tony - Every time. Significant cost savings found with no decrease in cover.

Michael Echakowitz
Flexible and accommodating

My husband just set up his first business and as many can relate to its very overwhelming with all the things needed to do including insurance. I looked around and dealt with a couple other companies which in comparison were a nightmare.

Gobind was amazing with communication, making the whole daunting experience a breeze and going the extra mile to provide outstanding customer service. The company is very flexible and accommodating wouldn't hesitate to recommend to any of my friend or family.

Angela Marafelia
Incredible

I spent months trying to find bespoke insurance cover for my small food business but kept getting really bad service, no information and refusal with no explanation. I’d almost lost hope but then I got through to Tony from Edison Ives and he was incredible. Not only did he spend the time to explain things thoroughly, he went out of his way to help me find the right insurance policy for my business. I’m a super happy customer and would Highly recommend! Thank you so so much.

Evey T
Absolute top man

I was let down by another insurance broker at 5 o'clock on a Monday night with a project mobilizing on the Wednesday morning for which I had to have Rope access insurance for at £10M ELI/PLI.

Tony called me back after hours on the Monday night, got all of the information required (walked me through the document) and then put in a monumental effort to get the quotations back before my mobilization time. As a comparison I had other insurance brokers only responding to my enquiry 24hrs later.

Tony got everything in place in time for us to go offshore and successfully deliver our project. Absolute top man and I will be back to speak to Tony for our next insurance coverage (with a bit more time to spare).

Michael Killeen Rope Access
Professional service

Tim Dixon provided very professional service giving me timely reminders and following up on my queries promptly. The policy is tailored to our needs and competitive. Excellent service and I would recommend.

Mike & Ali Scott
Outstanding and prompt

As a tree surgeon, I was struggling to find insurance to suit my company needs. I spoke to Tony at Edison Ives, his service was outstanding and prompt. He tailored my cover to suit my needs. Would absolutely recommend.

Jamie Morris Tree Surgeon
Very friendly & always helpful

I have been dealing with Edison Ives for a couple of years and fined that both Tony & Ged have in depth knowledge of the insurance required all the Staff are very friendly & always helpful we have developed a great working relationship which will continue for many years.

Del Russ Director
A high level of service and value for money

Edison Ives have provided me with a high standard of customer care and attention. Sarah and the team advised and sourced insurance cover that ensured our business properties and clients obtained a high level of service and value for money.

Stephen Carr
Extremely helpful and understanding of our business needs

We have held our Fleet and Professional Indemnity insurances with Edison Ives for a couple of years now and the service has always been second to none.

Sarah and the team respond promptly to any queries and we have always found them to be extremely helpful and understanding of our business needs.

We would not hesitate to recommend Edison Ives to any prospective customers.

Thank you.

Clever Energy Boilers

Tim Wilson Clever Energy Boilers
Excellent, professional service for our Buildings and Contents

Great Service as always from Sarah at Edison Ives. They provide an excellent, professional service for our Buildings and Contents insurance at our two Sites. Always a pleasure to deal with and nothing is ever too much trouble.
Dave Hill - Navigation Wealth Management

Dave Hill Navigation Wealth Management
Very professional, efficient and extremely helpful

We are delighted with the service received from Edison Ives, Ged and the rest of the team. We wouldn't hesitate to recommend them to anyone in future! Their advice and recommendations have been invaluable to us. Very professional, efficient and extremely helpful.

Katie Gordon
Very informative and knowledgeable

Top guys, very informative and knowledgeable, great value , we did all of our public liability insurance with this team , and would strongly recommend them . 10 out of 10 👍

David Harvey
Brilliant Service and very helpful

Very Professional and always goes the extra mile to get you the best deals. We have switched all our business and fleet to Edison Ives. Saved our company money, Brilliant Service and very helpful. Tony is excellent! Would highly recommend.

Michaela Ramsden
Extremely helpful and knowledgeable

Gobind is extremely helpful and knowledgeable. He went above and beyond to arrange the cover we needed and I have no hesitation in recommending him.

Geri Conniffe
Helpful, polite and professional
After many months of struggling to find the right insurance and speaking to MANY different insurance brokers, I felt that it was right to say a big THANK YOU to Gobind! From my experience, Gobind has stood out as being the most helpful, polite and professional person that I have had the pleasure to work with. Keep up the good work : )
Emma Brewster Business Owner
Professionalism, Responsiveness, Value
The leaseholders in my building recently took on the challenge of becoming freeholders and with the completion date looming, we needed to secure new building insurance. I ventured onto a comparison site and had a million calls from brokers offering their services and quotes etc. Of all, Tony from Edison Ives, was the most diligent, professional and responsive. Tony is very personable and made sure I had absolutely everything I needed (I ask A LOT of questions!) to make an informed decision along with a paper trail for reference and transparency. Based on my experience with Tony, I would definitely recommend Edison Ives and their services.
Tiffany Wint Property Owner
Extremely helpful and at very competitive cost
Very efficient prompt response with personal service.
Excellent follow up with all queries covered.
Extremely helpful and at very competitive cost
I would be happy to use again and recommend
Sue Harrower Landlord
Absolutely thrilled
Absolutely thrilled with the service from Edison Ives Insurance Solutions. A friendly welcoming conversation led to an excellent value quote, far better than previous premiums paid. Tony was supportive, efficient and incredibly swift to ensure that the needs of our newly formed RTM company were met. Honestly, he surpassed my expectations and made the whole process a simple pleasure. I would recommend Edison Ives without any reservation. You will not be disappointed!
Chrissy Gisbey RTM Company
Amazingly helpful
We contacted Edison Ives on a recommendation. Tony the gentlemen who dealt with our insurance quote was amazingly helpful. The experience was straight forward and clear. He got us a deal we are very happy with. 100% better than our previous insurance broker. I would recommend these company to anyone in need of insurance, you will not be disappointed. Thank you Tony & Edison Ives 🙂
Laura Musgrove Business Owner